The Convenient Way for Property Managers to Handle Deliveries
Residents of apartment blocks love the convenience of online shopping as much as anyone else. As a result, deliveries to multi-occupancy buildings continue to rise. Unfortunately, this causes a range of issues for couriers, property managers and residents. So, how can we address the challenges of parcel deliveries to flats?
Difficulty With Access & Navigation to Deliver Parcels
The first challenge comes when the postie or courier reaches your address. In many cases, security measures mean controlled access to the main entrance, so how do they get in? If they have the code or someone lets them in, they’ve then got to navigate an unfamiliar building.
Against the clock, they need to find your door, but if you aren’t in, do they risk leaving the package in a communal area? A left parcel is susceptible to damage or theft, but they’ve no time to come back later and don’t want to force you to collect from a sorting office.
The Challenge of Storing Parcels
In some apartment blocks the property manager or concierge takes deliveries. This helps couriers but presents a different set of problems. For a start, space is usually at a premium. Therefore, when multiple packages are delivered during the day, where do they go?
A stack of boxes in a confined space is a health and safety risk, especially if residents don’t collect them for a few days. In addition, the lack of dedicated storage means it’s easy for packages to get lost or damaged. In short, property managers are inconvenienced by having to store, sort and remind residents about deliveries.
Mislaid Parcels
Having placed an order, apartment residents want their goods to arrive safely and promptly. Yet, the challenges mentioned above mean that it’s not uncommon for packages to be mislaid, damaged or stolen. They might find a box addressed to them in a communal area several days after it was due or never get their goods.
How Can We Solve the Challenges of Deliveries to Flats?
Communal letterboxes have long been a feature of apartment blocks. Each property is allocated a lockable post box, which is located within the main entrance or just outside the building. In recent years, a communal parcel box has also been installed in many modern properties. This central delivery point offers secure storage, to which the property manager has access.
However, we have started supplying multiple parcel box solutions for contemporary apartments. These offer each resident an opportunity to receive their small and medium-sized packages in their personal box.
As a result, it’s easy for couriers to make deliveries, property managers aren’t inconvenienced and there’s a reduced risk of orders getting lost, damaged or stolen. Parcel boxes have a larger opening and hold, which are protected by anti-theft features. What’s more, the recipient can access their parcel box at any time using a key or combination code.
Parcel boxes come in a full range of styles and sizes. And, they can be installed free-standing, recess mounted or wall mounted. We create blocks to fit the available space in your foyer and supply numbers to identify which box belongs to each property.
Our parcel boxes are sourced from specialist manufacturers in Europe. This is to ensure quality standards are met and, for added assurance, we provide a warranty.
To find out more about box styles, prices, lead times and delivery, get in touch with our helpful team. Call us on 01296 839401 or complete our online enquiry form.