Dear Hannah, We have just taken delivery of our new letterbox. What can I say other than WOW and Perfecto! To say my wife and I are very pleased with the quality and finish of your product is an understatement. It has real Italian style! We are also impressed with the efficiency of delivery and general clear information and communication from you at all times about the product. Our Enhanced pleasure comes after weeks of frustration in searching for a good quality box, and the thought that we would never find anything of quality. We wish you every success in publicising your products to a wider audience, who will hopefully not have the same Initial frustrating search that we have endured before finding your company. Kind regards, A Very Satisfied Customer!