With a focus on great customer service, we regularly take calls from customers. In conversation, they often share their frustrations with deliveries. Yes, they love the convenience and choice of shopping online. However, it’s not always straightforward. We share some common irritations and explain how these can be resolved. When you think smart, parcel boxes are the solution!
Complaints We’ve Heard About Parcel Deliveries
I wonder if any of the following rings true with you?
“Why is it that I stay in all morning for a delivery, yet, when I pop out for 5 minutes, I return to a ‘Sorry we missed you’ card?”
“I think you need to be an Olympic sprinter to get to the door before the delivery driver leaves!”
“Working from home, you would think it’s easy for me to receive parcels. However, I’m regularly interrupted by a bang on the door. Some are my deliveries, but I also end up taking in lots for our neighbours!”
“I’d ordered a lovely gift for my mum, but the parcel was lobbed over my gate and left in the rain. It was in a sorry state when I found it and I had to resort to flowers.”
“I waited in and I’m certain they didn’t knock. They’ve got evidence that my package was delivered, but leaving it on the doorstep is no good. It wasn’t there when I opened the door.”
“They rammed the package through the letterbox, but it was too big to go through, so it just wedged open a gap and my house was freezing when I got home.”
Have you been frustrated by missed deliveries, wet or stolen packages or regular disruption? Maybe your dog likes to chew on boxes that come through the letterbox or you are fed up with the draughts.
Fortunately, there is a solution. Thinking smart, parcel boxes combat all of these issues.
Smart Parcel Box Solutions
What if you had a robust, water resistant and lockable post box where the majority of your letters, online orders and monthly subscriptions could be delivered?
Located near your front door or at the end of your drive, this smart parcel box solution stores items in a secure hold, ready for you to retrieve at your convenience. The delivery driver does not need to bang on the door, leave packages exposed to the elements or thieves or fill in a ‘missed you’ card.
You fill your shopping cart, complete the order and have the option of stating your preference of delivery into the parcel box. Then, your parcels are dropped in. For tracked packages, it’s even possible to stick a personalised barcode on the parcel box for the postie to scan as evidence of delivery. Now, that’s a smart parcel box solution!
Looking Good! Stylish & Smart Parcel Boxes
We’re aware that kerb appeal matters, so it’s important to have an aesthetic and practical delivery solution. So, we’ve sourced a range of European-designed and manufactured options that comply with quality standards and look the part.
Our selection of super smart parcel boxes includes:
Allux Bjorn Free – designed by Danish architect Christian Bjørn this parcel box is built to withstand the worst of the Scandinavian weather. To further convince you that it’s weatherproof, it comes with an incredible 12-year rust and corrosion guarantee. Made from sturdy, powder-coated, galvanised steel it incorporates a sloping top so rain runs off and LED light, so it’s easy to retrieve parcels after dark. Now, that’s smart thinking!
Karl Free Standing Parcel Box – offered in a range of muted Skandi colours, this design showcases Swedish craftsmanship and attention to detail. One of the first things you notice is the letter flap pushes inwards, rather than lifting. A smart parcel box adaption that makes it easier to deliver your post.
Woodpecker – this smaller, wall mounted parcel box can tuck neatly into a front porch or be attached to an exterior wall. As with the other models, Woodpecker’s storage compartment is separated from the entry door by a security shelf. This prevents people from reaching in to grab your parcels and letters.
Hopefully, we’ve convinced you that these are a smart solution to common delivery problems. So, why not take a look at our full range of parcel boxes to find a design that works for your home?