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Letterbox4you Wins Feefo Gold Service Award

Letterbox4you has been awarded the Feefo Gold Service Award, an independent seal of excellence that recognises businesses for delivering exceptional customer experiences, as rated by real customers.

Created by Feefo, the Trusted Service Award is given exclusively to businesses that use Feefo to collect genuine ratings and reviews.
It is awarded based on the number of reviews collected and the average rating, making it a unique badge of honour that reflects a company’s commitment to outstanding service.
Since all reviews are verified as genuine, this accreditation is a true reflection of customer satisfaction.

Letterbox4you met the strict criteria by collecting at least 50 reviews between 1st January 2017 and 31st December 2017, achieving a Feefo service rating of between 4.5 and 5.0.

Dominic, founder of Letterbox4you, shared his thoughts on the achievement:

“It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement.
We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand, and respond to their needs has enabled us to improve our offering in 2017.
We’re looking forward to another successful year ahead.”

Andrew Mabbutt, CEO of Feefo, also commented on this year’s awards:

“The Trusted Service Award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation.
I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.”

Feefo is a trusted ratings and reviews platform, helping over 4,000 businesses collect purchase-verified reviews.
By ensuring all feedback is authentic and tied to legitimate transactions, Feefo helps businesses increase consumer confidence and combat the issue of fake reviews.